Privacy Policy

Effective Date: 2025-03-26

Introduction

Hardbox Sp. z o.o. ('we', 'us', or 'our') respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This website is not intended for children and we do not knowingly collect data relating to children.

What Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: First name, last name, email address, phone number, company name, location (if provided via forms).
  • Pool Configurator Data: Selections made within the configurator (dimensions, colors, features, add-ons), calculated price, and your contact details if you submit an inquiry.
  • Contact Form Data: Information you provide when contacting us, including message content and contact details.
  • Usage Data: Information about how you use our website, such as pages visited, time spent, clicks, IP address (anonymized where possible), browser type, device information (collected via Google Analytics).
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information (see Cookies section below).

How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our Service, including the pool configurator.
  • To respond to your inquiries, requests, and provide customer support.
  • To analyze usage and improve our website, products, and services.
  • To send you marketing communications (if you opt-in), such as newsletters or information about promotions, new products, or services.
  • To monitor the security of our website and prevent fraud.
  • To comply with legal obligations.

Data Sharing and Disclosure

We may share your personal data with:

  • Third-party service providers who perform services on our behalf, such as website hosting, email delivery (Resend), analytics (Google Analytics), and customer service.
  • Analytics providers like Google Analytics to understand website usage.
  • Law enforcement or government bodies if required by law or in response to valid requests.
  • Third parties in connection with a business transaction, such as a merger, acquisition, or asset sale.

We do not sell your personal data to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no internet transmission is completely secure.

Your Data Protection Rights (GDPR)

If you are within the European Economic Area (EEA), you have certain data protection rights:

  • The right to access, update or delete the information we have on you.
  • The right to have your information rectified if that information is inaccurate or incomplete.
  • The right to request the erasure of your personal data ('right to be forgotten').
  • The right to request that we restrict the processing of your personal information.
  • The right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to object to our processing of your personal data.
  • The right to withdraw your consent at any time where we relied on your consent to process your personal information.
  • The right to complain to a Data Protection Authority about our collection and use of your personal data.

To exercise any of these rights, please contact us using the details below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy [Link to Cookie Policy if applicable, otherwise remove or adapt].

Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Children's Privacy

Our Service does not address anyone under the age of 18 ('Children'). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'effective date' at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: info@hardbox.eu.